We place a huge emphasis on safety and our passengers’ well-being is always our Number One priority.
Our application was built with safety in mind to ensure that:
You get in the right vehicle
You know where you are going
When to call for assistance
To give you peace of mind on your trip
iCab offers a cashless service, therefore the driver doesn’t face unpaid fares or needs to carry a sizeable amount of cash that might entice criminals. Once a driver accepts a trip, passengers are able to track a driver’s position and route, and communicate with their driver if necessary through real-time GPS built into the app.
A driver only learns the passenger’s destination when the fare starts. This takes care of the problem of being refused access to a taxi because the passenger wishes to travel to undesirable parts of town.
If you ever need urgent help when riding with the iCab app, you can use the in-app Emergency Button that sends a panic message to local authorities informing them of your details and location.
Safety Checks
Passengers can do the following safety checks before they enter the vehicle:
License Plate
Step 1
Match the License Plate Number.
Car Make
Step 2
Match the Car Make and Model.
Driver
Step 3
Check the Driver’s Photo to check that it matches with the driver.